Contact Information

Mailing Address: 
PO Box 910913
Los Angeles, CA 90091 
Phone 888-948-9998
Fax: 888-751-6166  
Hours of Operation: 24 hours a day 

ADMISSIONS OFFICE STAFF
Joy Holmes, Psy.D., LMFT  
Director of Admissions
888-948-9998, option 1  

Kimberly Kopenhaver, M.A., LMFT
Director of Clinical Services  
888-948-9998 option 1
Please call 911 for all emergencies

We accept most major insurances. Please call the admissions department to see if we accept your insurance. The Department of Admissions understands that mental health and substance abuse care can be very expensive and accumulating bills can increase stress. We want to provide you with as much information and support as possible so that you can make an educated choice about where you receive services and how those services will be paid.

The Admissions Office will attempt to verify and explain your insurance benefits. However, it is your responsibility to speak to your insurance company and understand your benefits. We are not able to confirm the accuracy of the benefits quoted to us by your insurance provider. Our explanation or quote of your benefits is NOT a guarantee of bill payment. We are only repeating the benefit information that was provided to us by your insurance company representative. We strongly recommend that you speak directly with the insurance company to make sure that you completely understand your coverage and financial responsibility.

Insurance companies have criteria that they use to determine whether a condition meets ‘medical necessity’ for them to pay for treatment. The insurance company may or may not agree to authorize treatment based on the information provided. You and/or your family may believe that a specific type of treatment is needed but the insurance provider may disagree and refuse to authorize payment for treatment. If this happens, you can choose to not use your insurance, but you would be responsible for all bills associated with the unauthorized treatment.

However, even if the insurance company authorizes treatment, authorization of treatment is NOT a guarantee of bill payment.  Even if the insurance company authorizes treatment, they may later determine that there were insufficient benefits for treatment and not pay for the care.

You are financially responsible for whatever your insurance plan does not cover. You are also responsible for any co-pays or deductibles assigned by your insurance plan.

 

ACCOUNTING OFFICE

John Lewis

Financial & Billing Coordinator

888-948-9998, option 2

Fax: 888-758-9229 

CLIENT SERVICES DEPARTMENT

While everyone at Adolescent Growth Treatment Facilities is committed to meeting your needs, our Client Services department is designed specifically to meet the needs of the parents or guardians for client’s currently in one of programs or who have discharged from one of our programs.

Our primary Client Service Department can be reached at 888-948-9998, option 3.

New clients or clients requiring more assistance should contact our Admissions Department 888-948-9998, option 1

CAREER SERVICES DEPARTMENT

To inquire about job openings, please contact Career Services at 888-948-9998, option 6 or by mail: 

Adolescent Growth, Inc. – Career Services Department

Office of Career Services

PO Box 910913 
Los Angeles, CA 90091  

Please note that, if you are not a current employee, we will contact you only if we require additional information or wish to set up an interview.